If a link isn’t working, here are a few things you can try:
Open link in a new tab or window
- Right click the link (or CTRL-click if you are using a Mac)
- Click Open Link in New Tab or Open Link in New Window
Update your browser
Make sure you are using the most up-to-date version of Google Chrome
To install Chrome:
- Click this link to install Chrome
- Follow the instructions for your operating system (Windows, Mac, Linux)
To update Chrome:
- Open Google Chrome
- Under the Help menu select About Google Chrome
- Follow the instructions to update Chrome or get help
Check pop-up settings
Chrome automatically blocks pop-ups to some websites. If you see the blocked pop-up icon in the address bar, it means a pop-up is being blocked.
To allow pop-ups:
- Click the blocked pop-up icon
- Select Always allow popups from this site
Click to learn more about how to turn pop-ups on or off
Submit a ticket
Still having issues?
- Send us an email: studentsupport@coursekata.zohodesk.com
- Or, submit a ticket from within the textbook by clicking the support icon